IT Reflections

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Organizations years ago may have survived and succeeded in their undertakings without Information Technology as the center of their business operation. However, the business environment has changed rapidly and the heightened competition has made the arena even more dynamic. This clearly suggests that nowadays, for an organization to survive and remain competitive, there is a need that IT should be integrated with the organization’s systems and processes with the organization’s management taking full responsibilty and accountability on ensuring that all IT functions are in line and consistent with the organizational goals and objectives.

Almost everything in our daily activities is connected with IT.  That is why most companies invest in the development of their information technology and we want to study IT so that we will be competitive.  We communicate, transact business, exchange ideas, share knowledge and transfer information without hassle because of IT.

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MIS really made a great impact in my life.  The new knowledge I have learned made me become a better person.  Indeed, it really improved my personal and professional life. I have learned to use the excel lookup, goal seek command and pivot table. These are very helpful in my work especially since I am in the accounting department and we are doing a lot of financial reports, those learnings would surely give me an edge to become more skilful in my job and to finish my work more efficiently and effectively.

Five years from now, I wanted to see myself as one of the manager in our organization or become a Finance Director, and definitely, the valuable topics I learned from MIS about project management would really help me to become successful in handling managerial functions someday. Project management pertains to how a certain project should be managed and the things to consider in order to have a successful implementation of the projects.  As future manager, it is very important to align the project being worked on in the vision, mission, goals and objectives of an organization and make sure that the project will be finished as scheduled to avoid big cost and losses.

Generally,IT really matters. It benefits all people from all walks of life, the government, the business community and the whole world.

Furthermore, IT  makes communication faster. It offers a wider range of access to information, connectivity to people around the world through social media and mobility to allow them to get the work done even if they are not physically present in the office. Organizations can make use of automated process which allows employees to multi-task. Knowledge management is a way to share useful insights and information to improve profits and promote social responsibility. Online shopping is a way to buy and sell products and services at the best possible deals. Moreover, IT provides electronic storages and security systems to secure, protect and preserve valuable data from being hacked and stolen.

The use of business intelligence tools like the spreadsheets and the database has become very helpful in running the business and getting the job done promptly. It organizes data and the filing systems in a more orderly way.

Information technology has revolutionized the world today. It gives the people the resources to communicate quickly and proficiently though the use of email, Facebook, Skype, Google+, video conferencing equipment and the like.

While it is true that IT has its advantages, it can be gainsaid that it has its disadvantages. Examples of these are software piracy, identity theft, electronic fraud, security breach, flaming, spamming, cyber bullying, and technology addictions.

Fortunately, we have also learned from this subject about the ten commandments of computer ethics and how to become a responsible user of social media to hinder us to use IT to harm or harass other people through our posts and comments.  We even made commitment and we have to make sure that we  can stand firm on our commitment to use social media only for good and useful things.

So, having all these known, I can strongly say that “IT Matters”.

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Social Media Impact

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The social media has become part of our daily life.  People nowadays are spending most of their time in the different social media platform to create, share or exchange information, ideas, and pictures or videos.  It has also become an essential part of many businesses and one of the best ways to reach customers and clients.  Social media platforms, such as blogs, Facebook, Twitter Instagram and YouTube give us benefits if we use them responsibly. People get connected worldwide because of the social media.  Through the networking sites, people meet new friends or business connections and we get reconnected with long lost friends.  We develop as individuals with the help of the social media.  It also enables us to have new relationships, conversations and even career opportunities internationally.  With social media we get instant opportunities to engage with well known educators, authors, and organizations leaders and to learn directly from them.

Personally, social media helped me a lot to connect with my friends and loved ones.  Before, the only way to communicate with them is through a letter that would take days or even weeks to reach its proper destination.  But now, through the use of Facebook, Twitter and Instagram, just one click, and there, I can communicate with my old time classmates and we even have plans to have our reunion, thanks to social media.  Not only that, my communication with my husband abroad is now easy and convenient by using Facebook where I can send him messages anytime of the day or video call him if the internet signal is strong, therefore the longing and homesick feeling was lessen and I can really attest that it really rekindled the love and affection we have for each other by taking advantage of the benefits I can get from social media.

Moreover, when attempting to plan meetings with colleagues or friends, having access to social networking sites expands the available times and places in which meetings can occur. Individuals can meet each other and chat over Facebook, or open a video chat through Google+. Rather than having to travel to specific locations, or try to work times out in which everyone is near a central location, people can plan to meet at times that work for all of their schedules.

At the professional aspect, social media plays an important role in developing a person’s career through promoting better and improved business collaboration. Nowadays, business is integrated with social media and the more people are able to collaborate with each other, the more knowledge is shared, the better ideas are conceptualized, the more technological innovations are introduced. Consequently, this promotes competition, and where competition is heightened, people desire to be better and become more eager to think and create new ideas that would change the society. It is also in the social media where professionals are given the opportunity to advertise and form groups where they can discuss topics which concern their common interests. Hence, it becomes easier for them to identify what things should be done. Planning and organizing activities which are intended for the professional development of these individuals then follow, and with this system, such activities are observed to have higher rate of success.

Based from the insights mentioned above, it simply means that if you just embrace and use constructively as a tool the current development and updates in social media, it will make our personal development and professional growth easier.

Social media is indeed a gift of fire.  It has helped a lot of people. You can make the most of its advantages but take on the responsibility or else you get burn.

Here are some of the principles I have lived with when it comes to using social media:

  1. Minimize usage of the phone during meals, talking with friends or family and work.
  2. I must see to it that I would spend 3 hours a day with social media.
  3. I will not visit any social media type that is not moral or unethical in my own personal perspective.

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Social Media has created a community of its own. But like any other, anything in excess is not good.

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WAR against Software Piracy!

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Software Piracy is defined in the Computing Dictionary as “Making or distributing unauthorized copies of software, either for kudos or for profit.”  This definition may sound simple but its impact are anything but simple. The most common forms of software piracy are softlifting, hard disk loading, renting the software, software counterfeiting, end-user piracy, client-server overuse, subscription licensing,  counterfeiting, online software theft and license  misuse. Most common reasons   why such illegal acts are committed are due to high income gap between the rich and the poor then lax by the government in enforcing of the anti software piracy law.

Piracy is one of the issues that could hardly be solved in the Philippines. Since the moment technology made the replication of any software easy and fast, it has brought convenience on the part of those people who are using software in their life. Nowadays, downloading any files from the internet can take only a few minutes or maybe seconds. Most of the time, they are not required to pay any amount of money to avail them. Because of this, a lot of people benefited because they were able to avail important software to make their work easier.

Software piracy is a crime and if  one is caught, it can lead to heavy penalty, criminal prosecution, fines and/or a few years in jail. In addition, a business is responsible for the actions of its employees, whether it is aware of what takes place or not.

Software piracy affects everyone and illegal and improperly used software hurts the economy in general, the software industry in particular. It can cause harm to the user’s computer and legally speaking, it is against the law.

So how can  software companies combat the problems about software piracy?

Software companies may offer a  free and paid versions of software. It can be successful to offer different levels of the software program. One level is free and includes basic functionality, and customers must pay to receive an advanced version of the software that includes more features.

In addition, the company may offer their products free to download but with ads built in just like that of Google and Facebook of what they practice in order to gain profit from their business.

More so, they could reduce the cost of software to the extent possible. Some people pirate software because they feel that the price is too high. If the price is reduced, more and more people could be encouraged to buy it instead of obtaining illegal copies.

Then, the company  might include an activation step. As users install software, the manufacturer can include a step that involves activating the software through the Internet or by phone before users actually can use the software. This involves a unique code that a user can only get by purchasing the software legally.

Furthermore, the company should be seeking out and stopping illegal downloads. Some people pirate software through peer-to-peer file sharing. The manufacturer can send these sites a cease and desist letter, asking them to remove its software. Some will be more responsive than others, and may remove the software; the manufacturer might have to take legal action against the others. The file sharing sites should be continuously monitored for this type of activity. Some software programs can help do this automatically.

Finally, the company should be taking legal action against those who pirated their software. When someone is caught pirating software, the manufacturer should take legal action against him. As people see that the manufacturer does actually take action against pirates, they become less likely to pirate software, as it presents a greater risk of them getting sued.

In my opinion,  eliminating piracy by aggressively trying to catch illegal file hosters or downloaders may not be the way to go; we should be discouraging piracy instead.

We have to fix the system so that online piracy becomes pointless to conduct.

“The supreme art of war is to subdue the enemy without fighting.”

References:

https://www.techwalla.com/articles/how-to-stop-software-piracy

http://www.eweek.com/development/how-to-combat-software-piracy-from-reaction-to-revenue-recovery

http://electricquilt.com/home/preventing-software-piracy/

Knowledge Management-The Key to Personal and Organizations Success

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People are at the core of what knowledge management is all about. It is directly related to people’s knowledge and how that knowledge can support business and organizational goals. It draws heavily on human creativity, innovation, motivation, intuition, ideas and competence. It is not technology-based, although technology is used to support knowledge management drives.

The biggest challenge for most organization nowadays is how to pass the knowledge from one person to another as most employees have the tendencies to hop from one job to another leaving behind an organization in such dilemma.  For example, a very competent employee can choose to leave his organization if he finds any job that can give him more benefits than the one he is employed in.

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Knowledge management may refer to the ways organizations collect, manage, and use the knowledge that they obtain. Knowledge management is a term applied to techniques utilized for the methodical compilation, transfer, security and management of information in organizations, along with schemes designed to aid in making best use of that knowledge.

Knowledge management moreover designates an approach towards enhancing organizational results and organizational learning. This is achieved with the introduction of a collection of particular processes and practices for categorizing and capturing knowledge, experience, expertise and other intellectual resources. It also implies making such knowledge assets are accessible for transfer and are able to be used across the organization.

Most organizations are nowadays realizing that knowledge management  is one of the key success factors in today’s economy.  Various organizations are aware that their success depends on the way they use their knowledge in order to get competitive advantage and create new knowledge.  More benefits can be obtain by an organization by the use of knowledge management such as: efficient processing of information and knowledge, improved quality of information, sharing of good and best practices, better management risk, retention of knowledge before experts retire or leave an organization, improved customer service and satisfaction, improved products and quality of service and cost savings and reduction that would result to an organization greater profitability.

In our organization for example, knowledge management is of great use as contingency plan  was made to those faculty who would retire wherein an organization is trying it’s best to capture the expertise of that specific faculty before he or she retires and transfer them to the new faculty.  In this way, an organization could still deliver educational learning and services to the students without hampering their class schedules for the year.  Furthermore, our organization gathered the best information because most of the employees and faculty share their best practices.  Moreover, top management see to it that their faculty and employees have the latest access to knowledge and information by sending them in various seminars and conferences and as they return from the said seminar they are conducting echo seminars to share what they have learned and to use that learning to help the organization grow profitably.  There’s also this reduction of cost in our organization because efficient and effective use of resources was strictly implemented to foster great performance and increase the revenue of an organization.

However, the biggest barrier why knowledge management is hard to implement in a certain organization would be some  predecessors would not like to share their knowledge to others for the reason that they want to monopolize their discovered skills. They only want to keep it for themselves so that they may not be easily replaced by others. Then, there’s the feeling of  insecurity that  they would think they are worse off after knowing that other people can take their place. This selfishness can potentially damage an organization.

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Finally, an organization has to find a way to effectively implement Knowledge Management in the workplace. This transfer of knowledge gives empowerment to other people so as to improve not only their personal standing but also the welfare of an organization.

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References:

https://www.forbes.com/sites/lisaquast/2012/08/20/why-knowledge-management-is-important-to-the-success-of-your-company/#5b8b6af03681

http://www.community-of-knowledge.de/beitrag/barriers-for-an-efficient-management-of-knowledge/

Enhancing Decision Making

business-intelligence-in-ecommerce-4-638To succeed in business today, an organization  faces the challenge about knowing where to invest, what opportunities to pursue, and how to ensure a high return on investment.

Making an informed decision comes down to having the right data and analyzing it effectively; in other words, business intelligence and analytics. Business Intelligence, or BI, is used to describe any type of software technology that is used to pluck data from a range of sources to help businesses create adaptable reports, view and analyze up-to-date information, and ultimately make better decisions. . It is the art of deriving knowledge from all the business processes to help enterprises gain a head start to better understand customer needs and market dynamics. Improving performance, delivering on customer promises, and building long-term customer relationships.

imagesWith good business intelligence, organizations can be efficient, agile, and informed risk takers. Organizations can streamline operations, looking for any areas for cost savings. They can identify and respond to business trends quickly, whether it is for understanding customer behavior or understanding key business metrics to realize new opportunities. Just as importantly, organizations can leverage business intelligence to predict future performance and identify new opportunities for a product or the potential cross-sell or up-sell of existing products.

It would be a huge advantage if an organization would integrate business intelligence into their system for the following reasons:

COMPETITIVE ADVANTAGE

BI can help businesses improve their competitive edge with better tools to discover, share, and analyze metrics and turn data into more actionable information while accessing new data about the competition. Today’s business intelligence solutions make it easy for all authorized users in an organization to access and  secure data from centrally managed data warehouse. This, in turn, allows businesses to gain an advantage by making more strategic decisions, acting on information more quickly and responding to new information in smarter ways.

IMPROVE PERFORMANCE

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Managing the performance of employees plays an important role in meeting company goals, keeping employees motivated and being able to take appropriate action when an employee is underperforming. Performance management is essential in ensuring corporate strategy and goals are attained. It enables managers to focus on specific areas in order to meet targets. Without performance management, the company would not know how they were performing and would be unable to adjust either company targets or the strategy used to attain these targets.  In the part of an employee, it is also important because it allows managers to identify those who overperform and reward their behavior.  The use of business intelligence tools such as KPI are valuable for effective performance management.

Furthermore, BI would look inward and closely to an organization to see how they can improve their policies, procedures, systems, and structures for improved productivity and increased revenue. Enterprise business intelligence software can be used to retrieve, analyze, and consolidate information regarding an organization’s transactions and financial systems to see what their strengths are and where improvements can be made.

MARKET INTELLIGENCE

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BI software can be used to gain access to a wealth of market intelligence and provide better tools for analyzing and acting upon this valuable data. This might include detecting consumer “bottlenecks,” monitoring buying patterns, and profiling customer behavior. With all this information available from one centrally located source and a host of tools to optimize its use, businesses can respond to changes in the market much more intelligently. This allows retailers to change their production patterns, for example, to reduce overstock and waste.

 

The above mentioned benefits of using BI entails great profit to the organization.  It would  also follow that an employee would obtain the same benefit from the success of that organization.  Hence, thorough understanding of the impact and effectiveness of BI should be given emphasis to an employee to be able to let them perform to the best of their ability.  Moreover, it would provide them motivation if certain rewards and bonuses will be given to them for their superb accomplishments of their jobs.  Likewise, punitive program would set in to correct the laziness or under performance of an employee in order to let him or her be kept on track to the vision and mission of an organization.

Overall, the success of BI implementation in an organization depends on the readiness and preparedness of the organization as a whole to adopt the new system software.  Infrastructure, network devices and employee participation are essentials to smoothly and successfully run the program.  An organization should see to it that the benefit of implementing BI outweigh its cost.

References:

http://www.datamensional.com/the-10-most-important-benefits-of-business-

intelligence/

https://bi-survey.com/benefits-business-intelligence

http://www.techrepublic.com/blog/tech-decision-maker/the-benefits-of-a-successful-strategic-bi-implementation/

My Love-Hate Relationship with Online Shopping

It won’t be a wrong thing to say that the present world is a digital world where the world is shrinking day by day on the screen of the Smartphones. People spend a lot more time on internet for fun and work and even now prefer to shop online.  You don’t have to drive, catch the bus, wait in a long line, or deal with not being able to find an item. All you have to do is type in the item you’re looking for and it’s there. Once you find the item, you can order it at anytime because online stores never close.

In what ways can shopping on the Internet be more convenient for consumers?

Internet shopping has a lot of conveniences to offer consumers. There are wide arrays of options we can choose from, and most online shopping sites have filtering abilities so we can find something we want very quickly and efficiently. online shoppingComparison between product types, features, specifications, and prices becomes very easy in online shopping as well.

Online shopping also saves time, energy, and money as we don’t have to leave to go somewhere to browse through, and buy, products. Online-Shopping2Shopping can be done while sitting in front of our computers, or using phones, tablets, or other gadgets, and products can be bought from whichever part of the globe we are. We do not have to physically be in a store to get them, and access to certain products from other countries becomes possible through online shopping. Different payment options are also available, and consumers can pay through credit cards, debit card, PayPal, or even use cash on delivery options.

In what ways can it be less convenient?

There are also inconveniences in shopping through the internet. For instance, consumers are unable to check items in person, so thorough inspections become impossible. Online shoppers have to be very discriminating in choosing the sites to shop in, ensuring we are getting products with high-quality and getting good value for our money.

Shipping fees can sometimes be too expensive, especially if items have to be shipped from faraway places. There is also delayed gratification because we have to wait for some time before we can actually hold the products we bought in our hands.

Furthermore, products that require your correct size, i.e. shoes and clothes, may arrive at your doorstep with the “wrong” size even though upon order you checked your “correct size”. Because not all brands have the same standard sizing. Even products of the same brand but of different styles can vary in fittings. So unless you already bought a pair of the same product previously and you found it to fit you and now you are just a repeat customer, “correct size and fit” may be a hit or miss.

One of the most discouraging things about online shopping is giving out personal details and entering bank or credit card details into a system, hoping the data we give out remain secure and uncompromised. This is the biggest reason for shoppers to be very careful in choosing shopping sites and people to transact with, as we can put ourselves in danger for identity theft and credit card fraud.online shopping1

 

List at least three products you would have no hesitation buying over the Internet, three products you might want to think about before buying, and three products you would never consider buying over the Internet. Justify your reasons in each case.

No hesitation:

Airplane tickets. No more lining up to purchase a ticket. Sometimes they are a lot cheaper than going to a travel agency or ticketing office.  It is also a good opportunity to travel abroad with cheaper cost because of promos and discounts offered by online booking of plane tickets.  airplane.jpg

Apple products from the official apple store.32559154-Buy-shopping-cart-full-of-fruits-and-vegetables-online-through-phone-Colorful-artwork-Blank-ribbon-a-Stock-Vector I feel safe and secure that the products I get from the official site are not “tampered” with but are “fresh” from the factory.

Small electric and kitchen appliances, toys and gadgets from Lazada. My experience with Lazada is above average. I have quite a few products bought from them and their delivery is on time or sometimes ahead of time. Quality is as expected based on their descriptions and pictures. And if what you purchased has a defect you can easily return or have it replaced free of charge. What’s great about Lazada is e-commerce-online-shopping-concept-home-appliance-shoppin-cart-laptop-keyboard-d-illustration-70706389when you wait for the perfect timing (product discount plus special vouchers) you can really buy what you want at a much lower price. You can pay in installment (if you use a credit card) or it can be cash on delivery. No need to go to a bank for bank payments.

Think about before buying:
Shoes and clothing. Size and fit could be an issue if I have no prior experience with the brand before. Even from the same brand if it is of a different style could be troublesome.

Bags- there can be some issues of quality like what may be delivered to you may not be as good as it looks when you see it in the internet.  I always use it everyday, therefore utmost scrutiny of this item is a must for me.

Fragile items since I would hate waiting days  getting all excited to have my desired things delivered only to find out that they are in broken pieces.  It  would be a sad experience and  therefore, I would think twice before considering buying one.

Never consider:

Big  items like a car, works of art or expensive jewelry. I want to experience the pleasure of buying these items from a brick and mortar store. Part of the purchase enjoyment in buying a diamond earrings, a painting or sculpture, or a new car is going to their respective stores and relishing the whole purchase experience. Just clicking on the “buy” button does not offer the same satisfaction.

Off-the-counter medicine. Medicini-downloade that are critical to you getting well and maintenance meds need to be authentic. Gambling your life on “cheaper” medicine could be deadly for you. Same goes for those non-BFAD approved meds that you can purchase from local and international sellers, e.g. whitening and slimming pills

Items that don’t go well with late or delayed deliveries like perishables. Purchasing fruit, seafood or frozen meats. There could be an issues like spoilage, salmonella and  food poisoning, therefore I would not consider buying them at all.

At the end of the day, whatever shopping preferences we like, whether on line or off line, as long as it can give you happiness and satisfaction…that’s all that matters.

http://visual.ly/online-shopping-vs-store-shopping-which-one-you-prefer

http://www.careerride.com/view/shopping-online-is-better-than-shopping-in-brick-and-cement-stores-12484.aspx

http://insights.wired.com/profiles/blogs/the-ultimate-debate-online-shopping-vs-brick-and-mortar-shopping#axzz4bgnJzxGh

 

 

 

What’s Good About Being Wireless?

Computer technology has rapidly growth over the past decade, Much of this can be attributed to the internet as many computers now have a need to be networked together to establish an online connection. As the technology continues to move from wired to wireless, the wireless LAN (local area network) has become one of the most popular networking environments.Wireless network

A wireless local-area network (LAN) uses radio waves to connect devices such as laptops to the Internet and to your business network and its applications. When you connect a laptop to a WiFi hotspot at a cafe, hotel, airport lounge, or other public place, you’re connecting to that business’s wireless network. This gives users the ability to move around within a local coverage area while still be connected to the network. Just as the mobile phone frees people to make a phone call from anywhere in their home, a WLAN permits people to use their computers anywhere in the network area.

Key advantages of wireless networks as opposed to wired networks are as follows:

Accessibility

Access your network resources from any location within your wireless network’s coverage area or from any WiFi hotspot.  You can easily download the needed documents or files through emails, thus, promoting greater collaboration, efficiency and fast decision making in the workplace.  A lot of time and resources of an organization will be saved through the use of wireless networks.

Mobility

People can connect to the internet from many more places, freeing them from the necessity of being physically located in an office and large amounts of data can now be downloaded onto small devices. You and your co-employees can  conduct web conferencing and desktop sharing  anywhere in the world through the use of internet without getting through the hassles of travelling. This would save an organization a lot of money in travelling expenses and further give employees more time to become productive in their respective workplace.

Productivity

Wireless access to the internet and to an organization’s key applications and resources would help an employee finished the  job very fast and encourages collaboration.  Ease of communication with co workers and high speed availability of records would entail greater productivity from employees because they would no longer spend lengthy time in digging for records as networking database would do the job for them.  Therefore a smooth and harmonious  relationship of every employees would contribute greater productivity for their given  duties and responsibilities.

 

Security

Advances in wireless networks provide robust security protections.  An organization can be protected from the threats of security issues by implementing good preventive measures against cyber crimes and hackers.  An organization may reduce the need to take corrective actions in using wireless networks by planning ahead of what are preventive measures to be considered  so as to prevent problems to occur.

Reduce Costs

Since network resources can be downloaded mostly through emails and meetings can be conducted via web conferencing, an organization could reduce its overhead costs and therefore increase the income of an organization.

Competitive Advantage

Wireless networks could provide your business an edge from other competitors because you can easily interact and attend to customers feedback anytime and anywhere  thus strengthening customer relationship.  This would attract pool of customers and therefore would cause increase in revenue.

risk

The increased use of mobile devices to store large amounts of data also carries a risk of loss or theft, which can compromise the security of information. In order to minimize the risks of such abuses, mobile and wireless users need to be aware of security issues relating to the technology.

Security threats to computer networks include both physical and virtual aspects. A lack of adequate security in wireless networks can lead to criminal attacks such as theft of data, corruption of system integrity, hacking, sabotage, espionage, theft of capacity, and loss or theft of mobile and portable devices

The following are set of few guidelines and standards to ensure safe usage of wireless networks:

1.Educate employees about wireless network risks, and how to recognize an intrusion or suspicious behavior,

2. Restrict unauthorized attachment of wireless access points

3. Employ a third party managed security services company to constantly monitor the networksecurity infrastructure for signs of an attack or unauthorized use.

4. Deploy personal firewalls, anti-virus software and spyware blockers on all corporate PCs, particularly laptops and computers

5. Change default management passwords and, where possible, administrator account names

6. Use strong security for other data resources such as laptop or desktop data files and e-mail messages and attachments

7. Involvement of IT in security and monitoring threats

Finally, the future of wireless networking is now, and it is the solution for communication problems in organizations or any place that need a wide spread of internet connection , These improvements are just a beginning.

Organizations who use wireless networks can eliminate many of wireless  security risks with careful education, planning, implementation, and management.

Success is assisted by IT involvement in security, LAN re-use and maintenance, the undertaking of site surveys, including experimental sighting and working with a provider who has industrial wireless packaging and installation expertise

References:

http://www.cisco.com/c/en/us/solutions/small-business/resource-center/work-anywhere/why-go-wireless.html

lhttp://www.aic.gov.au/publications/current%20series/tandi/321-340/tandi329.htmlWireless ethernet for industrial applications

 

 

Outsourcing IT Security

  1. Should an organization outsource IT security?

Often times, it is difficult for an organization to decide whether to outsource IT security or not.  There are corresponding risks and rewards when an organization outsourced their IT functions.  To mention a few of these rewards  are access to the latest and greatest technology, cost savings, high quality of staff, outsourcing firm have multiple resources available and job security and burnout reduction for regular employees.  Outsourcing gives you the benefit of having more than just one IT professional. And since it’s the core competency of the company, they can give you sound advice to put your IT investment to work for you.  Further, outsourcing your IT services provides financial benefits such as leaner overhead, bulk purchasing and leasing options for hardware and software, and software licenses, as well as potential compliance with government regulations.  World class expertise and talent of outsourced IT vendors can be greatly experienced by an organization if they decided to outsource their IT security.

Along with the above mentioned benefits, there are also a lot of  risks if an organization would resort in  outsourcing their  IT security.  These are unexpected costs, loss of control, and data security risks.  An outside expert can help you assess your technology needs, but there’s also the risk that they encourage you to over-invest in technology.  Outsourcing may entail the risk of sharing proprietary data of an organization.

So whether to outsource IT security or not, it all depends in an organization to make the wisest decision.  If an organization is large enough to be able to set up its own IT security system, it should.  However, smaller organizations may not be able to afford the costs entailed by an in-house IT security  system, and for them, outsourcing may be the best thing to do.  An organization must examine the cost versus i-downloadbenefits of these two options in order to find out which will suit it best- considering the amount and quality of security that it needs, the cost of IT hardware, software, networks, manpower and utility costs.  An important thing to consider would also be the amount of time it will take to completely set up related processes and procedures,  and whether the company can afford to work with such a timeline

  1. What are the issues involved when you turnover security to an outside organization?

When outsourcing security, it may be a challenge for owners and managers to relinquish or share control of certain systems. This is why in outsourcing, it is important to shop around, do your research, and find a company that you can trust, and with whom you can communicate your ideas and concerns freely and openly.10-ways-to-reduce-cyber-security-threats-with-it-process-automation

Another issue is finding a security company that can deliver services that match specific business needs. Different businesses have different security requirements, so it is advised to look for a security company that offers customizable services where organizations can choose the type and amount of security they pay for.images

The flow of work may also be a challenge in this arrangement. Processes and procedures for risk management and contingency plans also need to be aligned between the organization and the security company,

  1. In case there is a need to outsource, what stipulations would you include in a service level agreement with an IT security outsourcer to ensure that it did not exploit the openness of your systems and steal strategic and sensitive information?

A clause preventing conflict of interest should be included, so that the IT security company cannot do business with direct competitors. The SLA should indicate required reports and the frequency of such reports, and include process flows of what to do during security alerts and breaches. The contract should also cover auditing standards and procedures, and state that the organization may conduct such audits itself, or hire a third party auditor to evaluate the IT security firm’s work.Diversity Business People Security Protection Concept

The IT security company should mirror the organization’s data security confidentiality requirements and provisions, and so should any third party company or subcontractor. The IT security company should divulge to the organization all of its locations that will do the work for the organization, so country and state IT and cyber laws can be duly examined. The organization should also be allowed to examine any subcontractor’s processes and be allowed to reject a subcontractor if its practices are not deemed acceptable. When agreeing on a subcontractor, clear parameters should be set as to their involvement.

All personnel whose work is related to theoutsourcedsecurity organization’s security are to sign non-disclosure and confidentiality agreements, and the organization should be allowed to conduct background investigation checks on any employee related to the account. There should also be stipulations on penalties and fines in case service level agreement and related performance metrics are not achieved, or agreed process flows are not followed by the IT security company.

Best Skills of Managers in IS

          Information Technology is a growing field.  From programming and database creation to providing general technical support, there are roles for people with many areas of interest, and many levels of expertise.  The role of an effective manager is to leverage IT in the achievement of the objectives of an organization.  Mostly, this task is a difficult thing   to do. Since, almost any decision involves some conflicts or dissatisfaction.  Often times, being a manager means that you are making the unpopular decisions that affect the people that you care about and spend every day around.  This is why being a manager is something that not every person is suited for.  There are traits and skills that tend to make people better managers.  Generally those skills center around how well can someone make decisions, especially when they are under large amounts of stress or pressure. The very first thing a manager must possess to become effective in IS decision is to have the basic knowledge and concept about information technology to appreciate the potentials of IT to be integrated in the system or process of an organization. They need to be an IT literate in order to understand the benefit of IT in improving the system or work flow of an organization.  Familiarization with Microsoft Office and Windows are pro and should be internalized more by the manager especially the Microsoft Word, Excel and Outlook because many data and analysis are being evaluated  in these tools. Effective decision making is one of the vital criteria for managers to succeed in any business environment.  As trends emerge and technologies advances, it’s important to keep your skills sharp and up to date. Take a look at these skills that allow managers to be an effective IS decision makers.

  1. Analytical Skills 

    analyticalAnalytical skills are the ability to visualize, gather information, articulate, analyze, solve complex problems, and make decisions. Analytical skills are a powerful set of tools and techniques to understand problems and work toward solutions. Oftentimes, many people get stuck when considering a large problem. Analytical skills help to break down problems into smaller parts which are easier to solve. As manager, you have to systematically break down a situation and see its individual parts for what they are, thereby, providing a thorough overview of a scenario.     You must also  have the ability to take large volumes of data to analyse trends,  in that way,  you can make wise decisions to ensure the profitability of an organization.  You have to be keen and accurate when gathering information to be given to IT specialist that will certainly pave way for the success of the information system that will be  integrated in an organization.  Finally,as manager, you have this gift of solving complex problems.  You have the ability to resolve the issues easily and settle conflicts in an efficient and timely manner.

  1. Communication Skills

              “Technology becomes obsolete quite rapidly, but good communication skills remain with you throughout your working life” according to Lynne Williams. Good communication skills written and oral should be an expertise of an effective manager to be able to make sound IS decisions. Learning to be succinct and communicate cleacommunication-skillsrly to your intended audience is absolutely essential for continued success of the business or organization.  The ability to coordinate with an IT specialist as well as other departments that are affected by the information system is of great help to properly create the ideal system for an organization.   The ability to disseminate a simple yet clear information about the new information system to be adopted and the details of how it will be used   are necessary for  managers to achieve fast implementation of the said system.  Then the ability to work as a team, to find each others strengths and value is of great importance because IS can never be successfully implemented without full cooperation from the end users.  Lastly, the ability to gather feedback and criticism about the system and its use are  vital informations to help improve and develop the current system.

  1. Planning Skills

                Successful planning is important to the realization of the potential strategic impact of information systems.  A good manager plans ahead, foresee  problems and find ways to prevent such problem to happen, and planninghe has good risk assessment in all areas of the organization.  I think this is the utmost skill a manager should have in order to survive and create an impact in making IS decisions.  Being a manager, you need to assess if information system that will be adopted by an organization would exceed the benefit from its cost.  You have to consult an expert about this crucial thing or you have to conduct feasibility study to lessen the said risk.  Moreso, a manager must plan on how the information system infrastructure be develop, on when the said budget for IS infrastructure be allocated, on how the IS be coordinated to co workers and clients, and the plan as well for the good implementation of IS in order to realize and achieve an organizations objective.

                   The above mentioned  best skills of managers  would really help an organization to have a competitive advantage among other successful businesses and industries.  I believe a good manager is one person who exhibits versatility, passion and flexibility in work place.  Aside from being driven to accomplish organizational goals to the best of his abilities, a manager from the start should be a leader by example.  He walks what he talks, and definitely, this would gain him respect and love from everyone.  This is true from this famous quote:

” A leader is the one who can outline the broad vision and the direction, and say here’s where we are going to go, here’s why we need to go there, and here’s how we are going to get there. A manager is the one who actually gets up under the hood and tunes the carburetor.” – Mike Huckabee.

 

References:

http://www.job-interview-site.com/analytical-skills-example-what-are-analytical-skills-and-how-to-improve-them.htmlforce functioning smoothly.

mber.wordpress.com/2013/01/28/three-skills-managers-need-for-effective-decision-making/

http://www.businessnewsdaily.com/4666-information-technology-communication-thinking-skills.html#sthash.BsvPppBd.dpuf

IT and me

 

mis2Today, in a fast past paced world, the use of information technology speeds up our life.  Information Technology is everywhere, entwined in almost every aspect of our lives. Life has become much less manual and a lot hassle-free for people all around the globe that have active access to the innovations of information technology.  It became a part of our system that it’s almost impossible to live without them.  Their usage and massive penetration in our life became a necessity rather than a facility.

Personally, information technology made my life comfortable and extremely organize.  I have gained a lot of benefit from it  when I am  at home, work, school and other places that offers e- services. It really made my life exciting and challenging, that everyday,  I am enthusiastic  of what would be the new product and services that IT would introduce in the market that will change the life as well as the lifestyle of every individual .

house

At home for instance, useful appliances like rice cooker, iron, oven, refrigerator , vacuum and washing machine made my life easy as a working mom. After the hectic work from the office, household chores is as tough and as demanding also of my time and effort as a mother.  When I get home, I wanted to see that my house is clean and organize because basically it made me happy to see things in its proper place.  Various appliances being mentioned   helped me a lot  in my daily chores and made my life stress free.

overseas

Furthermore,  easy communication with my husband overseas made it possible through social media networks such as  facebook, skype and emails.  Our family relationship  was strengthened  and enhanced through the use of internet. I am so thankful for the benefit I reaped from information technology nowadays that somehow reduce the longing I felt for my husband abroad because of internet accessibility.

In summary, it is not  difficult anymore to balance work and family life because the usefulness of information technology at home  made my life worth living.

 

In addition, the remarkable benefit of information technology in my work  at  the accounting office is that it made my job more efficient and productive.  It’s not hard to verify the attendance of the faculty and staff through the use of  biometrics.    By using the IT generated system such as the payroll system, budget monitoring system , accounting spreadsheets, and document tracking, we, at the accounting office can easily verify and reconcile the data of every transaction.  Very fast and sweat free retrieval of files can be done instantly through huge IT databases that stored vast amount of vital information.   Prompt submission of reports to Commision on Audit( COA) auditors and other government related agencies such as DBM and CHED was no longer a problem because of system generated reports that can be printed anytime.

Moreover, taking advantage the use of e-services made it easy for me to pay water bills, electric bills  and PLDT bills since I can pay them conveniently in SM Customer Service, seven eleven and a lot more.  Electronic services in banks made it possible to transfer and withdraw money easily.  On line ticket booking via plane is fast and hassle free.

These are just few of the advantages that IT can offer and there are countless more if we really wanted to dig deeper the importance of IT in our life.  If there are advanatges, we cannot do away the disadvantages we can obtain from  IT.  The most common are loss  of significant data and cyber crime.  In everything we do, there’s always a risk, it is up to each and everyone of us to appreciate and value the benefits of IT and it is also up to us to plan in advance to prevent the possible risk when using IT.

 

Image reference:

https://www.google.com.ph/search?q=images+cartoon+self+with+technology